Comments on: Chase Increases Credit Card Rates and Adds New Fees

By: Tonya in KY

Tonya in KY — Wed, 18 Aug 2010 00:52:20 +0000

Ben,
I last wrote in June of 2009…and no Chase has never gone back to honoring their original agreement. I too would like to know if there are any suits pending.

By: Ben

Ben — Mon, 16 Aug 2010 23:14:47 +0000

Is anyone still checking this website? If so, has Chase reduced your monthly payment back to 2% from 5%? Does anyone know if there are class action legal suits still pending against Chase? If so, which one(s)?

Thanks in advance for your reply.

Ben

By: Ben S

Ben S — Thu, 04 Mar 2010 14:51:28 +0000

Shannon, I sent mine to Cardmember Services in Wilmington DE, but my responce came back from

Melissa Hagler
Card Services Executive Office
2500 Westfield Dr.
Elgin, Illinois 60124

1-847-488 6736 (direct line).

Hope this helps. Read through these posts. Lots of good ideas.

By: Shannon

Shannon — Wed, 03 Mar 2010 16:05:04 +0000

I’m trying to send a certified letter to Chase re: possible debt settlement. Does anyone have a valid mailing address?? I called (I know, I know … DON’T CALL), and of course got the runaround.

Thanks ahead of time!

Shannon

By: Warren

Warren — Fri, 12 Feb 2010 16:21:27 +0000

Glad to hear it, TIm. But Lucy, your situation is completely different than what this thread is about.

This thread is about Chase increasing interest rates after they had agreed to keep them constant until paid.

On the other hand you DID agree to overlimit charges … it’s in the cardholder agreement and by continuing to use the card you agreed. It’s not like they changed things without warning you first. If they increased the fee from its original amount (which they probably did), they sent you an advance notice.

EVERY bank has big overlimit fees nowadays. Just be careful to not go over the limit.

By: Ben S

Ben S — Fri, 12 Feb 2010 15:41:58 +0000

Tim, I too received the letter from the OCC. I had written to the OCC. last Mar. and Chase Has already restored my int. rate and min. payment. I,m one of the lucky ones. So Lucy, as Tim said read these posts. they have been going on for over a year. and try the occ. Dont know if thats what did it for me but shortly after Chase restored my original agreement.

By: Tim

Tim — Thu, 11 Feb 2010 23:45:11 +0000

Lucy, I would advise that you scroll down through this thread and read a good bit of it. Along the way you will find several helpful suggestions about what you may want to do.

By: Lucy jing

Lucy jing — Thu, 11 Feb 2010 23:36:50 +0000

Chase is the most terrible /an unreliable lousy financial institution I have ever seen. I was charged $78 for overlimit fee in two month. They claimed that I agreed with this fee and signed contract. but I never did. anybody knows where I can complain? thanks in advance!

By: Tim

Tim — Tue, 09 Feb 2010 14:29:45 +0000

Yesterday I received a letter from Office of the Comptroller of the Currency (OCC). In the letter they state this about Chase:

“The bank has revised the change in terms decisions which are the focus of your complaint. In addition, as applicable, it has resotred original interest rates on affected accounts and reimbursed cardholders for finance and service charges that had been iimposed as a result of the original change in terms.”

Of course, since I paid off all my Chase accounts, this does not really affect me. But if anyone out there has NOT received the refunds and original interest rates from Chase, I would recommend that you contact them and demand that they immediately enact these changes for you. If you do not get satisfaction from Chase, contact the OCC.

By: Luigi Vercotti

Luigi Vercotti — Fri, 18 Dec 2009 06:56:04 +0000

Thanks Warren. I never called (and still haven’t) since my creditworthiness is so bad. I would not have been eligible for the new “loan” rate due to some recent financial difficulties. It was pointless of me to call. And still is I believe. I would like to get my min. amount back down though.