Good News for AmEx SimplyCash Cardholders

Written by admin - 3 Comments

Editor’s Note: Sorry these offers expired and are no longer available.

The other day I wrote about the fact that American Express has decided to scale the cash back rebates on gasoline purchases made at U.S. stand-alone gas stations made with their SimplyCash Business Card from American Express OPEN from 5 percent to 3 percent.

A reader named EN was particularly displeased by this turn of events given that he had just applied for the card, and hadn’t even received it yet.

I have since heard from EN that he contacted American Express customer service and was assured that SimplyCash Business Card from American Express OPEN cardholders such as himself would receive “the same reward structure for the next 12 months.” In other words, he should be getting 5 percent cash back for the next 12 months, at which time he’ll be downgraded to 3 percent cash back on gasoline purchases made at U.S. gas stations.

EN also inquired about the possibility of converting from the SimplyCash Business Card from American Express OPEN to a consumer card like the Blue Cash Everyday Card from American Express. As it turns out, at the time of this original post, American Express is fine with people converting from business cards into consumer cards and vice versa as long as they are the same general type for example credit vs. charged cards. Since both the SimplyCash Business Card from American Express OPEN and Blue Cash Everyday Card from American Express cash back cards are credit cards, there shouldn’t be a problem with doing the conversion. However be sure to check offer details and the terms and conditions before you convert because if you had the same American Express card in the past twelve months or any other consumer Blue Cash card within the last 90 days you will not be eligible for welcome bonus offers. Terms and restrictions apply.

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Comments (scroll down to add your own):

  1. I just got my SimplyCash card about a month ago. Like EN I was also unhappy with the decrease in cash back. Is every SimplyCash card member going to be “grandfathered” in? Or do I need to call?

    Comment by Matt M — Jul 7th 2008 @ 6:12 pm
  2. I have an important update about the news I received earlier. Today I called Customer Service again about a minor issue and took the chance to ask again about the SimplyCash reward program and also the conversion process.

    The good news is that the 12 months promotion for 5% cashback is still ongoing for recent cardholders (I believe June 2 and on was the date they gave).

    However, the bad news is that American Express does NOT allow customers to convert from business cards to consumer cards and vice versa. I apologize for the false information but I was only relaying what I heard the first time I asked the question. This time, the lady in customer service assured me that American Express business cards and consumer cards were completely separate and that I would have to go through a new application if I wanted a consumer card later on.

    Again, I am only relaying what I got from customer service but I believe that the lady knew what she was talking about. Obviously I’m disappointed to hear that the process is not as easy as I was told the first time and I hope others benefit from this information.

    Comment by EN — Jul 7th 2008 @ 8:09 pm
  3. And nickel, I’m sincerely sorry about giving you that wrong information. I hope I didn’t mislead any of your other readers!

    Comment by EN — Jul 7th 2008 @ 8:12 pm

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