Comments on: Good News for AmEx Simply Cash Cardholders http://www.creditaddict.com/archives/good-news-for-amex-simply-cash-cardholders/ feeding your credit card addiction... Fri, 27 Jan 2012 05:46:14 -0500 http://wordpress.org/?v=abc hourly 1 By: EN http://www.creditaddict.com/archives/good-news-for-amex-simply-cash-cardholders/comment-page-1/#comment-954 EN Tue, 08 Jul 2008 00:12:31 +0000 http://www.creditaddict.com/?p=114#comment-954 And nickel, I'm sincerely sorry about giving you that wrong information. I hope I didn't mislead any of your other readers! And nickel, I’m sincerely sorry about giving you that wrong information. I hope I didn’t mislead any of your other readers!

]]> By: EN http://www.creditaddict.com/archives/good-news-for-amex-simply-cash-cardholders/comment-page-1/#comment-953 EN Tue, 08 Jul 2008 00:09:00 +0000 http://www.creditaddict.com/?p=114#comment-953 I have an important update about the news I received earlier. Today I called Customer Service again about a minor issue and took the chance to ask again about the SimplyCash reward program and also the conversion process. The good news is that the 12 months promotion for 5% cashback is still ongoing for recent cardholders (I believe June 2 and on was the date they gave). However, the bad news is that American Express does NOT allow customers to convert from business cards to consumer cards and vice versa. I apologize for the false information but I was only relaying what I heard the first time I asked the question. This time, the lady in customer service assured me that American Express business cards and consumer cards were completely separate and that I would have to go through a new application if I wanted a consumer card later on. Again, I am only relaying what I got from customer service but I believe that the lady knew what she was talking about. Obviously I'm disappointed to hear that the process is not as easy as I was told the first time and I hope others benefit from this information. I have an important update about the news I received earlier. Today I called Customer Service again about a minor issue and took the chance to ask again about the SimplyCash reward program and also the conversion process.

The good news is that the 12 months promotion for 5% cashback is still ongoing for recent cardholders (I believe June 2 and on was the date they gave).

However, the bad news is that American Express does NOT allow customers to convert from business cards to consumer cards and vice versa. I apologize for the false information but I was only relaying what I heard the first time I asked the question. This time, the lady in customer service assured me that American Express business cards and consumer cards were completely separate and that I would have to go through a new application if I wanted a consumer card later on.

Again, I am only relaying what I got from customer service but I believe that the lady knew what she was talking about. Obviously I’m disappointed to hear that the process is not as easy as I was told the first time and I hope others benefit from this information.

]]> By: Matt M http://www.creditaddict.com/archives/good-news-for-amex-simply-cash-cardholders/comment-page-1/#comment-952 Matt M Mon, 07 Jul 2008 22:12:05 +0000 http://www.creditaddict.com/?p=114#comment-952 I just got my SimplyCash card about a month ago. Like EN I was also unhappy with the decrease in cash back. Is every SimplyCash card member going to be "grandfathered" in? Or do I need to call? I just got my SimplyCash card about a month ago. Like EN I was also unhappy with the decrease in cash back. Is every SimplyCash card member going to be “grandfathered” in? Or do I need to call?

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